Insurance company named best brand for customer experience
AA Insurance has been come out on top as New Zealand’s best brand for customer experience. The insurer was ranked...
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AA Insurance Tops Kantar Customer Leadership Index
“It’s clear from our data that three of the top brands in our ranking – AA Insurance, Kiwibank and Air...
New Zealand to implement ‘world-leading’ natural disaster insurance claims model
Natural disaster insurance claimants will no longer have to deal with the Earthquake Commission, because private insurers are taking over...
Life insurance companies to pay out if terminally ill customers die with assistance
Terminally ill life insurance policy holders will be covered by their providers if they get assistance to die, several companies...
Fixing the puzzle: How Partners Life founder Naomi Ballantyne is mending NZ’s insurance industry
It's like a puzzle and I haven't fixed it yet, there's still more to do." In her 38 years in...
New Zealand to adopt ‘world-leading’ new natural disaster insurance claims model
Natural disaster insurance claimants will no longer have to deal with the Earthquake Commission, because private insurers are taking over...
New Zealand still deciding to grant or not clearance to Aon/Willis Towers Watson acquisition
The Commerce Commission New Zealand invites interested parties to provide comments on the likely competitive effects of the proposed acquisition....
Long Covid a new problem for insurers to grapple with
Covid-19 has presented a new problem for the New Zealand insurance industry. “Long Covid” is the term used for the...
Natural disaster insurance claims to be run by private insurers
Owners of property damaged by a natural disaster will only have to deal with their insurer after June next year...
Tower Insurance
“We believe the insurance industry in NZ is broken and that customers deserve better,” he explains, regarding a key driver...